What should I do if the app says "Incorrect Device Wi-Fi Password" during the configuration process
If you see the "Incorrect device Wi-Fi password" prompt when you connect to the device Wi-Fi during network setup, please follow these steps to see if they help:
1. go to your phone settings and find Wi-Fi
settings.
2. locate the device Wi-Fi which is named EZVIZ_SN (the SN of your camera, for example, EZVIZ_D12345678).
3. forget or delete the device Wi-Fi from your Wi-iFi
list and then reconnect it by manually inputting the password, which is EZVIZ_verification code (for example, if the 6 capital letters verification code on the device
label is ABCDEF, the password should be EZVIZ_ABCDEF).
4. after connection, go back to the EZVIZ app to
retry.
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