Product Support - EZVIZ Support

What can trigger the smart video doorphone, such as the HP7 and CP7 units, to record?
The smart video doorphone models, such as the HP7 and CP7, are designed to recognize and detect human shapes. When a human shape is detected, the device will automatically start recording, provided that a valid SD card is inserted or the CloudPlay service is activated. Therefore, these devices do not support continuous all-day recording; they only record when a human presence is detected.
Does the smart video doorphone support RTSP or ONVIF?
No, the smart video doorphone does not support RTSP or ONVIF. For optimal control and operation of the device, we recommend using the EZVIZ App.
Can I add more screens to the smart home video doorphone?
Yes, you can integrate additional screens with your smart home video doorphone. Specifically, you can connect the doorphones with the SD7 smart screen. This is particularly beneficial for larger homes, as the SD7 extends the communication capabilities of your existing EZVIZ Video Doorphones.

By placing the SD7 in various areas of your home, such as the bedroom or kitchen, you can easily respond to doorbell rings without having to rush to a distant monitor. With just a few taps on the SD7, you can see who is at the door and grant access immediately.