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For NVR models such as X5C, X5S-4W, X5S-8W, X5S-16L2, and X5S-16H, if your cameras cannot be linked in the Camera Management page on the monitor (Right Click > Menu > Camera > Camera), please follow the steps below:
If the cameras are connected to the router directly:
1. ensure the camera you tried to connect to is under the same LAN as the NVR.
2. ensure the camera is close to the NVR and there is no barrier such as a wall between them when connecting.
If the cameras are connected to the NVR’s Wi-Fi:
1. ensure the camera is close to the NVR and there is no barrier such as a wall between them when connecting.
2. ensure the camera is in configuration mode.
