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How to active the Cloud Card?

Please follow the steps below:

1. Log in to your EZVIZ account and enter the "Settings" page of your device.

2. Scroll down to find and enter "CloudPlay".

3. Tap the 3 dots on the top right to enter the "Manage" page.

4. Click "Enter Card Activation Code" or "Cloud Card Activation".

5. Enter the activation code and tap "Activate Now" to continue. Please be sure to use upper and lower case letters and do not leave any spaces in the activation code.

6. Tap "Continue" until the "Activation is successful" prompt appears in the app.

7. Make sure the "Recording" button on the "Manage" page is enabled, otherwise Cloudplay will not record.

Last Updated 11/01/2024

We have updated our Terms of Service, CloudPlay Paid Subscription Terms and Privacy Policy. Please read them carefully.

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