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How to cancel or stop the CloudPlay free trial?

If you are enjoying the 7-day free trial, please note that the free trial cannot be canceled after activation. However, if you disable the recording button in Camera Settings > CloudPlay > tap the three-dot-like icon in the upper right corner > disable "Recording Setting", the CloudPlay will no longer record.

If you are enjoying the 30-day free trial and if you would like to end your free trial right away, please follow the steps below:

Step 1: Enter the "Device Settings" page and tap "CloudPlay".

Step 2: Tap the three-dot icon at the top right corner.

Step 3: Tap "My plan".

Step 4: Tap "End" of the Free trial.

Step 5: Confirm if you want to end the free trial by clicking on the "Continue" button.

Step 6: Confirm if you want to end the free trial by tapping the "OK" button.

Step 7: Payment for the next plan is being processed. Your new plan would take effect right away after the payment is successful.

Last Updated 12/01/2024

We have updated our Terms of Service, CloudPlay Paid Subscription Terms and Privacy Policy. Please read them carefully.

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