Follow the steps below to cancel your cloud subscription service - this will avoid auto-renewal charges in the future while still allowing you to enjoy our current paid subscription term.
Step 1: From the Home Page, tap the three-dot icon to enter the Device Settings page
Step 2: Tap CloudPlay
Step 3: Tap Subscription Management at the bottom
Step 4: Scroll down to tap Cancel Subscription at the bottom
Step 5: Tap Yes to proceed further
Please note that when the subscription is canceled:
1) There are no refunds/prorated dates
2) Your recording plan will expire when it reaches the end of the subscription period