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How to subscribe to Home Plan/Premium Plan?

For most countries and regions, EZVIZ CloudPlay offers different subscription options. You can visit https://www.ezviz.com/cloudplay or contact us by sending an email to rma.glb@ezviz.com to know the availability of Home Plan/Premium Plan in your region.

To subscribe to the Home Plan/Premium Plan, please follow the steps below:

1. Log in to your EZVIZ account.

2. On the Home page, click the "3 dots" at the bottom right of the device window to enter the "Device Settings" page.

3. Scroll down to find and enter "CloudPlay".

4. Tap the "Subscribe" button.

5. Select a Home Plan as you need.


7. Enter your billing information. Please make sure that your card supports Visa or MasterCard or American Express and that all information is entered correctly without unnecessary spaces.

8. Complete the subscription by submitting your payment.

9. You can directly add other camera(s) to the Home Plan by clicking the "+" button once you have successfully subscribed to the Home Plan.

*Please note that an EZVIZ account can only subscribe to one Home Plan.

Last Updated 11/01/2024

We have updated our Terms of Service, CloudPlay Paid Subscription Terms and Privacy Policy. Please read them carefully.

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