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Step 1: On the login page, input the correct account and tap Forgot password? button
Step 2: Tap Send to continue
Step 3: Input the verification code in the image or drag the slider to complete the puzzle to verify your account and then a 4-digit code (OTP) would be sent to your registered email address or phone number
Step 4: Input the 4-digit code you receive
Step 5: Create your new password and tap Save to complete the process
