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如果您無法透過EZVIZ APP進入相機設置 > 雲存儲 > 訂閱管理 > 取消訂閱自行取消CloudPlay訂閱，為了提供取消服務，我們希望您通過聯繫EZVIZ（rma.glb@ezviz.com）提供以下信息：
- 您的EZVIZ攝影機的9位SN
- 您用於訂閱雲存儲或接收CloudPlay收據的電子郵件地址
- 訂閱確認電子郵件的截圖
- 取消申請原因
同時，請注意，取消訂閱時：
1. 不提供退款/按比例計算日期。
2. 錄製計劃將在訂閱期結束時失效。
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