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1. 確保您已登錄正確的帳戶。
2. 檢查您手機的網路連線（瀏覽其他網站以確保良好的網路連線）。切換到Wi-Fi或5GHz以排除任何網路問題，然後重新整理頁面再試一次。
3. 您可以嘗試使用EZVIZ Studio觀看實時視頻。如果設備無法查看，請嘗試重新啟動設備。
4. 如果出現“設備忙碌，請重試或重新啟動設備。”的提示，通常表示攝像頭同時已達到最大連接數。請檢查您是否與家人或朋友共享了您的帳戶或設備。如果是這樣，請建議他們退出帳戶。如果不是這種情況，請將設備關機然後重新啟動，問題應該會得到解決。
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